Premier Support
Our dedicated support teams provide continuous hands-on assistance and immediate escalation for urgent issues
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Enterprise Customer Support
As a global enterprise ourselves, we understand the need for comprehensive solutions that provide expert resources and support for multiple regions, services that drive global IT efficiencies, and knowledge and resource sharing across locations. UnifyBCS Services serves small and mid-size companies across multiple industries.
Learn more about Premier Support for Enterprise
Support in the Cloud and on Premise
You can work in new, more productive ways with the cloud. However, as your business evolves to utilize the power of the cloud, so must your systems, your processes, and the skills of your people. Challenges in adjusting can keep you from operating and realizing the value of IT investments successfully.
Support for Office 365
Office 365 enables you to work in new, more productive ways. However, as your business evolves to utilize the power of the cloud, so must your systems, your processes and the skills of your people. As part of your successful Office 365 team, Microsoft can help you overcome key challenges with a proven, holistic approach to cloud-based support.
Learn more about Premier Support for Office 365
Support for Microsoft Azure
Technology trends indicate a steady transition of IT services to the Cloud. Premier Support for Microsoft Azure helps customers accelerate their Cloud implementation, reduce cost, and maximize uptime. Customers receive specialized IT support services for Cloud applications and infrastructure, a designated Cloud support delivery manager, priority incident handling, and proactive services to maximum uptime.
Learn more about Premier Support for Microsoft Azure
Gain the most benefit from your IT infrastructure by pairing your business with UnifyBCS Services Premier Support. Our dedicated support teams provide continuous hands-on assistance and immediate escalation for urgent issues, which speeds resolution and helps you keep your mission-critical systems up and running. We help you evaluate your IT health and provide the training or tools your teams need to “get healthy and stay healthy.”
By connecting you with the right subject matter engineers who can solve your issues right away, and a technical account manager whose job it is to understand your business challenges, you receive unparalleled expertise, accelerated support, and strategic advice tailored to your unique IT environment.
Your value
Proactive Services can help you minimize risk and downtime and reduce support costs through prevention. Direct assistance with planning, rollouts, and rigorous health checks and remediation services:
Operations assessments to help streamline processes, including security measures and resource allocation
Hands-on training and knowledge transfer to help increase IT staff expertise and improve alignment.
Accelerated response times—you speak to the correct subject matter expert’s right when you need them.
Access to a global network of experts with unmatched knowledge of Microsoft products
Our approach
As your business evolves, so do your systems, infrastructure, and the skills of your people. UnifyBCS Services Premier Support provides a wide range of IT support services, including IT staff training, health and risk assessments, and best practices. Our support services' IT-focused approach helps you identify and address potential issues and risks up-front to make sure that your IT systems are healthy and stay that way with Proactive Services.
UnifyBCS Services Premier Support options are available for our enterprise customers and partners. Many of our enterprise IT customer and partner’s environment is dependent on applications and developers who innovate on the Microsoft platform you can connect with deep expertise with Microsoft development technologies, UnifyBCS Premier Support is available for on premise, in the cloud or hybrid solutions. Many of our services are optimized to assist your enterprise IT in migration and support in complex transitional environments and solutions.
Premier Support
